Your privacy is important to us. From browsing our website to payment and delivery, every step of your purchase is handled with discretion, confidentiality and professional care.
Privacy first
We understand that discretion matters. That is why your order, payment and delivery are managed in a way that protects your privacy at every stage of the buying process.
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01
Browsing our website
Visiting our website does not result in any printed advertising being sent to your home.
We do not send catalogues, leaflets or promotional material by post. |
02
Your personal data
The information you provide is used only to process your order, manage payment, prepare shipment and provide customer support.
Your data is not shared with third parties for advertising purposes. |
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03
Discreet order details
Your order is processed internally with the information needed to prepare and deliver your purchase.
External documents and delivery information do not include explicit references to the nature of the products. |
04
Discreet payment reference
Card payments and bank-related references use a discreet billing descriptor.
Your bank statement will not show explicit product names or words related to adult products. |
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05
Neutral sender information
Shipments are sent using neutral sender details.
The outside of the parcel does not display the store name, product category or any wording that identifies the contents. |
06
Plain packaging
Orders are packed in plain boxes or opaque sealed envelopes, depending on the size and type of product.
The package is designed to look neutral and discreet during transport and delivery. |
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07
Postal and courier handling
Postal and courier services handle the parcel as a standard shipment.
They do not receive any external information that identifies the specific nature of the products inside. |
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Customs and international shipments
Within the European Union, shipments normally move without customs declarations.
For deliveries outside the European Union, customs rules depend on the destination country and local regulations. |
Privacy guarantee
We take care of the details so that your purchase remains private: discreet billing, neutral sender information, plain packaging and confidential order handling.
From the moment you place your order until delivery, our goal is to provide a safe, private and discreet shopping experience.
Please note: for shipments outside the European Union, customs documentation may be required depending on the destination country. In all cases, we keep external references as discreet and neutral as legally possible.